Refund and Returns Policy
At Akpasa, we strive to provide high-quality educational content and services to our users. We want you to be completely satisfied with your purchase. However, if you are not satisfied with your purchase for any reason, we offer a refund policy to ensure your peace of mind.
Overview
Our refund and returns policy lasts three (3) days. If three (3) days have passed since your purchase, we can’t offer you a refund or exchange.
To be eligible for a refund, you must provide proof of purchase, such as a receipt or order confirmation.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Non-Refundable Items
Certain products or services may not be eligible for refunds, including:
Digital downloads or access to online content once it has been accessed and downloaded.
Refund Process
- To request a refund, please contact our customer support team at support@akpasa.com.
- Please provide details about the reason for your refund request and any relevant information.
- Our customer support team will review your request and determine eligibility for a refund.
- If your refund request is approved, we will process the refund to the original method of payment within a reasonable time frame.
Charge backs and Disputes
- If you initiate a charge back or payment dispute with your credit card issuer or payment provider before contacting us for a refund, your account may be subject to suspension or termination.
- We encourage you to contact us directly to resolve any issues or concerns before initiating a charge back or dispute.
Changes to This Refund Policy
- We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the revised refund policy on this page.
Need help?
Contact us at support@akpasa.com for questions related to refunds and returns.
Thank you for choosing Akpasa. We appreciate your trust and support.
